KVKK Information Notice | Atlantic Dental

Last updated: 14.10.2026

This Information Notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform. It explains how personal data is processed in connection with the atlanticdentalturkey.com website, the campaign (landing) pages linked to it and any contact you make with us through the website. The Turkish version of this notice is the authoritative text; this English version is provided for your convenience.

1. Data Controller

Your personal data is processed by Atlantic Dental (the "Clinic") as data controller.

Address: Levazım Mah. Koru Sok. No:2 İç Kapı No: 325 Beşiktaş/İstanbul, Türkiye
Email: info@atlanticdentalturkey.com
Telephone and WhatsApp: shown on the Contact page of our website.

2. Categories of Personal Data Processed

Identity: first name and surname.
Contact details: email address, telephone number and your preferred contact method (phone, WhatsApp or email).
Enquiry details: the treatment you are interested in, your message, the page and form from which you contacted us, and the website language.
Health data (special category personal data): your answers to the dental profile quiz (for example missing or failing teeth, use of dentures, difficulty chewing, aesthetic goals) and any health information you choose to include in your message.
Marketing and campaign data: UTM parameters showing which advertisement or campaign link brought you to the website (source, medium, campaign, content, term).
Security data: server logs such as IP address, browser and device information (user agent), and the time and address of requests; technical signals processed for the Cloudflare Turnstile security check when a form is submitted.
Cookie and similar technology data: described in our Cookie Policy.

The form on our London campaign page lets you select a photo. The photo itself is not sent to us; only the name of the selected file is added to your message. If you would like to share photos, our team will suggest a secure way to do so.

3. Method of Collection

Your personal data is collected electronically, directly from you, through the contact and appointment forms on our website and campaign pages and through the dental profile quiz; and automatically through server logs, the security check, cookies and similar technologies. If you contact us by email, telephone or WhatsApp, the information you share through those channels is processed for the same purposes.

4. Purposes of Processing

receiving and assessing your treatment and appointment requests and contacting you through your preferred channel;
providing preliminary information about suitable treatment options and the treatment process;
keeping enquiry records in our customer relationship management (CRM) system so that requests can be followed up;
protecting our forms against automated submissions and abuse and ensuring information security;
operating the website and detecting and fixing errors;
where required, with your explicit consent, measuring website use and the effectiveness of our advertising campaigns;
complying with our legal obligations, responding to requests from competent authorities and protecting our rights in the event of a dispute.

5. Legal Grounds

We process your personal data on the following legal grounds:

processing is directly related to the conclusion of a contract at your request (KVKK Art. 5(2)(c)): responding to your enquiry and providing pre-treatment information;
processing is necessary to comply with a legal obligation of the controller (Art. 5(2)(ç));
processing is necessary to establish, exercise or protect a right (Art. 5(2)(e));
processing is necessary for our legitimate interests, provided this does not harm your fundamental rights and freedoms (Art. 5(2)(f)): website security, prevention of abuse and technical logs;
your explicit consent (Arts. 5(1) and 6(3)): dental profile quiz answers and health information shared in your messages; non-essential analytics and advertising cookies; and, where the law requires it, transfers abroad;
once examination and treatment begin at the Clinic, your health data is processed by persons bound by professional secrecy for the purposes of medical diagnosis, treatment and care services, as provided in Art. 6(3) KVKK.

6. Recipients and Purposes of Transfer

Your personal data may be transferred, only for the purposes above and in accordance with Articles 8 and 9 KVKK, to:

Email delivery service: form submissions are delivered to the Clinic's mailbox through an email delivery service operated by our website's technical service provider (mailsender.piksel.co), acting as data processor.
Zoho Corporation (USA): your form details and a summary of your quiz answers are recorded as a lead in our Zoho CRM account, hosted in Zoho's US data centre, so that requests can be followed up (data processor).
Cloudflare, Inc. (USA and global infrastructure): the Cloudflare Turnstile security check that protects our forms against bots and abuse.
Hosting provider: GoDaddy, for hosting the website and its server logs.
Google LLC / Google Ireland Ltd. and Meta Platforms (USA / Ireland): where you have given explicit consent, measurement data about website use and form submissions through Google Analytics, Google Ads conversion tracking and the Meta Pixel, which run through Google Tag Manager. Our website is not configured to send the content of your forms (name, contact details, message or quiz answers) to these tools; only event information is passed on, such as the fact that a form was sent and on which page or for which quiz type.
Our partner clinic in London, Kensington Dental Studio: if you request an in-person assessment in London through our London campaign page, the details needed to arrange it (your name, contact details and request) may be shared with this clinic.
Competent public authorities and legal advisers: on request, to meet legal obligations and protect our rights.

Transfers abroad

The servers of Zoho, Google, Meta and Cloudflare are located outside Türkiye, mainly in the USA and Europe. Such transfers are carried out in accordance with Article 9 KVKK, on the basis of the appropriate safeguards provided for in the law (such as standard contracts) or, where these are not available, one of the occasional-transfer exceptions in Article 9(6) KVKK, including your explicit consent where required.

7. Retention

Personal data is kept for as long as the purpose of processing requires and for the periods set by applicable legislation, after which it is deleted, destroyed or anonymised. Enquiries that do not lead to treatment are kept for 2 years from the last contact, health records created if you become a patient for the period required by Turkish health legislation, and server logs for about 6 months. Further details are set out in our Privacy Policy.

8. Your Rights under Article 11 KVKK

By applying to the data controller, you have the right to:

(a) learn whether your personal data is processed;
(b) request information if your personal data has been processed;
(c) learn the purpose of processing and whether your data is used in line with that purpose;
(ç) know the third parties in Türkiye or abroad to whom your personal data is transferred;
(d) request the correction of incomplete or inaccurate data;
(e) request the deletion or destruction of your personal data under the conditions set out in Article 7 KVKK;
(f) request that the actions taken under (d) and (e) be notified to the third parties to whom your data has been transferred;
(g) object to a result to your detriment arising from the analysis of your data exclusively by automated systems;
(ğ) claim compensation for damage suffered as a result of unlawful processing of your personal data.

The profile and score shown at the end of the dental profile quiz are for information only. They are not a medical diagnosis or an automated decision about you; treatment recommendations are made only after assessment by a dentist.

How to apply

Under the Communiqué on the Procedures and Principles of Application to the Data Controller, applications must be made in Turkish and may be submitted:

in writing with a wet signature, in person or through a notary, to our address above; or
by email to info@atlanticdentalturkey.com from an email address you have previously notified to us and which is registered in our systems.

Your application must include your name and surname; your signature (for written applications); your Turkish ID number or, if you are not a Turkish citizen, your nationality and passport or ID number; your residential or business address for notifications; your email address, if any; your telephone number; and the subject of your request.

We will conclude your application free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. If the request involves an additional cost, a fee may be charged in line with the tariff set by the Personal Data Protection Board. If your application is rejected, you find our response insufficient or we do not respond in time, you may lodge a complaint with the Personal Data Protection Board under Article 14 KVKK.

9. About Explicit Consent

This Information Notice is for information purposes only and is not a declaration of explicit consent. Your explicit consent for the processing of health data, the use of non-essential cookies and, where required, transfers abroad is requested separately on the relevant form or tool. You are not obliged to give explicit consent, and you may withdraw it at any time with effect for the future.